Fortnite remains one of the most popular battle royale games worldwide, attracting millions of players daily. However, despite its polish and consistent updates, players sometimes encounter errors that disrupt their gameplay experience. One of the most frustrating issues is the infamous Matchmaking Error #1, which prevents players from joining matches. Fortunately, there are several reliable solutions to tackle this problem.
This error typically arises due to server communication issues, outdated software, or game settings misconfigurations. Here’s a detailed guide on how to fix Matchmaking Error #1 in Fortnite.
1. Check Fortnite Server Status
Before taking any technical measures, players should first verify whether the error is happening globally. Sometimes Epic Games’ servers go down for maintenance or updates, which can lead to temporary matchmaking errors.
- Visit the official Epic Games Status page.
- Monitor Fortnite’s social media accounts for announcements.
- If the servers are down, wait until Epic resolves the issue.

2. Restart the Game and System
Sometimes, a simple restart can solve the problem. Restarting helps clear temporary glitches or cached data that may cause matchmaking errors.
- Completely close Fortnite.
- Restart your PC or console.
- Launch Fortnite again and attempt to join a match.
3. Update Fortnite and System Software
Running an outdated version of Fortnite or your console’s system software can cause compatibility issues:
- Go to your game library and check for Fortnite updates.
- Ensure your Xbox, PlayStation, Switch, or PC has the latest OS updates installed.
- Install all available updates and restart the game.
4. Change Matchmaking Region
Sometimes, matchmaking issues are caused by regional server problems. Switching to another region may eliminate the error.
- Open Fortnite and go to Settings.
- Navigate to the Game tab (a gear icon).
- Under Matchmaking Region, select a different region with a low ping.
- Apply the changes and try joining a match.

5. Verify Game Files (PC Only)
Corrupted or missing game files can lead to Matchmaking Error #1. Verifying the integrity of the game files ensures Fortnite is installed correctly:
- Open the Epic Games Launcher.
- Go to your Library and click on the three dots next to Fortnite.
- Select Manage and click on Verify.
- Wait for the process to complete, then restart the game.
6. Check for Network Issues
A poor or unstable internet connection may interrupt communication with Fortnite servers:
- Use a wired Ethernet connection instead of Wi-Fi.
- Reboot your router or modem.
- Test your internet speed and ensure it meets the minimum requirements.
- Consider using a VPN to test a different route to Fortnite servers (use cautiously).
7. Contact Epic Games Support
If none of the above methods work, it’s best to reach out to Epic Games support directly. Provide detailed information about what troubleshooting steps you’ve already tried.
- Visit Epic Games Support.
- Search for “Matchmaking Error #1” or submit a ticket.

Final Thoughts
Matchmaking Error #1 can be frustrating, especially when you’re ready for a quick match with friends. However, by following the above steps systematically, most players can resolve the issue quickly and get back to enjoying Fortnite’s vibrant gameplay. Always staying updated with server notices and software updates can also help prevent future occurrences.
FAQ
- Q: What causes Matchmaking Error #1 in Fortnite?
A: It’s usually caused by server outages, outdated game files, region mismatches, or network issues. - Q: Can a VPN help fix Fortnite matchmaking errors?
A: Yes, sometimes changing your routing path via a VPN can fix region-based server issues. However, use VPNs carefully as they may breach game policies depending on the provider. - Q: Is Matchmaking Error #1 common after Fortnite updates?
A: Yes, large updates may temporarily disrupt matchmaking services until servers fully synchronize and stabilize. - Q: Should I reinstall Fortnite to fix Matchmaking Error #1?
A: Reinstalling is a last resort but can help if core game files are corrupted or missing and verifying files didn’t help. - Q: Can firewall or antivirus settings block matchmaking?
A: Yes, ensure Fortnite has the necessary permissions to connect to the internet. Temporarily disabling your firewall can help in testing.
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